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Victim Support Online was awarded funding from the Fund of Voluntary Organisations, an initiative developed by the Malta Community Chest Fund which focusses on supporting Projects with a social aim which will benefit society as a whole. Victim Support Online is a partnership between two local NGO’s, SOS Malta and Victim Support Malta.

The idea for the project stemmed from the fact that each year there are thousands of crims which are unreported, whilst it is also speculated that there are another fifty per cent of crimes which go unreported for various reasons. This is due to the victim perceiving the act as non-criminal and/or the victim not wishing to deal with the effects of the specific crime. Nonetheless victims of crime still experience several consequences from the criminal act against them including, depression, isolation, fear and damage to property. These unwanted consequences from being a victim of a specific crime can lead to social exclusion. However, the needs of individuals who have been victimised differ in each case and each individual needs different interventions to cater for his/her needs. As such we have opened up the avenue of online support as a potential means to encourage more victims of crime to seek support in a confidential and anonymous manner.

In accordance with the 2012/29 EU Directive on Victims’ Rights, Victim Support Online shall aid in supporting victims of crime and directing them towards information which is relevant to their specific case; be it practical information or legal advice. Also information regarding the services which could provide tailored support to the service user will also be provided. The service user will provide instant and anonymous support, something which the local scene is currently not providing to the general public. The Victim Online Support webpage will provide such a service and will be an easy to reach informational hub for victims of crime.
The aims of the project are:

  • To help raise awareness about the rights of individuals who have been victimised by a specific crime.
  • To provide instant and anonymous online support to service users who have been victimised by a specific crime.
  • To fulfil the obligations set out in the EU Directive 2012/29